23andMe Selling DNA Kits at CVS
Yes, the day has come, 23andMe is selling DNA kits at CVS. It is an unusual set up, the buyer pays $29.95 at the checkout at CVS for the saliva kit, then when they send the saliva off to 23andMe, they pay another $169 lab fee when submitting the saliva kit.
What is the return policy for kits purchased from a retailer?
According to the sales information provided “To receive a refund for the cost of the kit, $29.99 plus applicable taxes, you must return your kit to the retailer from which you purchased it. Please consult the refund policy of the retailer to determine if your kit is eligible to receive a refund. Refunds for the kit are only available through the retailer.
To receive a refund for the $169 lab fee, you must fill out our online refund form. We cannot issue a refund if (i) you request a refund more than 30 days after the payment of your lab fee was processed; or (ii) our laboratory had begun processing your saliva sample prior to your request for refund. The refund form can be found on the 23andMe Help Center, found at Customercare.23andme.com”
23andMe Selling DNA Kits at CVS – Instructions
Instructions with the kit include:
I. Pay required $169 lab fee online.
Go online to 23andMe.com/start to register your kit using the saliva tube barcode so we know it belongs to you. Pay the required $169 lab fee and select whether you want to receive health reports. Our lab will not process your sample and you will not receive your reports until you have registered and your payment is received.
2. Spit- Follow kit instructions to spit in the tube provided and mail it back to our lab in the pre-paid package.
3. Discover – In approximately 6-8 weeks, we will send you an email to let you know your reports are ready in your online account. Log in and start discovering what your DNA says about you.
The rest of the information about 23andMe selling DNA kit in CVS is the same as if you ordered it online. Picking it up in the store saves you waiting for it to come in the mail. 23andMe will gain huge exposure by putting it on selves and will gain impulse sales and probably more gift sales from having it on shelves in front of the buying public.